CONDITIONS
Conditions and Policy
Fee, Cancellation, Refund Policy
Purpose
This policy identifies the procedure for the Program fee structures, payment options, cancellations, refund processing, transfers, substitutions, and student non-attendance to ensure consistency for all stakeholders.
Fee Structure
The Masterclass fee's stipulated at enrolment is the maximum fee that is charged and includes GST (where applicable). The Program fee excludes payment processing fees, which may vary between pre-approved payment provider services.
Payment Options
Program fees can be paid by electronic funds transfer, cash, or by a pre-approved payment prov.
All Program fees must be paid in full at enrolment to gain access to the educational content and / or to secure a practical training position. Non-payment of a Program fee results in the cancellation of the enrolment.
Cancellations and Refunds
In the event a student withdraws or cancels their enrolment, after receiving access to the Program educational resources; the student is not eligible for a refund and forfeits all Program fees.
Should a student be directly impacted by a COVID-19 illness or situation, or an event, and cannot attend their scheduled Program, the student will be re-scheduled to another date. Evidence of the circumstance is required.
It is the intention of The Aesthetics Masterclass to provide training and assessment services to all students. If a training Program is cancelled or postponed, The Aesthetics Masterclass will advise all students and participants as soon as practicable prior to Program commencement. All students have 52 weeks to complete all components, if time is lapsed past 52 weeks student will be removed from the course unless otherwise approved and deemed no complaint and no certificate of completion will be issued along with no refund.
All training Programs are devised for a minimum number of 2-3 students, and the The Aesthetics Masterclass reserves the right to postpone or re-schedule a masterclass to another date if the minimum number of students within the Program is not achieved. Students are not eligible for a refund.
Refunds will be refunded to the Payee and will not be provided to a third party and will be refunded using the same mode of payment. An approved refund will be processed within 30 days.
Non-Attendance (No Show)
A student who fails to attend a scheduled Program will not be allocated to another Program, will not be eligible for a refund, and / or will not be issued with a Certificate of Completion or Certificate of Attendance.
Transfers
Transfer from a student to another person is not applicable.
General
The Aesthetics Masterclass reserves the right to change Program fees, dates, content, campus location or facilitators at its discretion.
The Aesthetics Masterclass reserves the right to record, via video and/or audio, learning sessions for quality assurance purposes and to support students.
The information provided by The Aesthetics Masterclass is correct at the time of publication and may be subject to change.
Last Update: January, 2026.